Last Updated: [DATE]

About This Privacy Policy

This Privacy Policy describes how [BUSINESS NAME], a [TYPE OF SERVICE] contractor (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website [WEBSITE URL] or use our services.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, phone number, email address, and mailing address
  • Service Requests: Details about your [TYPE OF SERVICE] needs, property information, preferred appointment times
  • Communication Records: Messages, emails, and phone call records related to our services
  • Payment Information: Billing address and payment method details (credit card information is processed securely by our payment processor and not stored on our servers)

Information Collected Automatically

  • Website Usage: IP address, browser type, device information, pages visited, and time spent on our site
  • Cookies and Similar Technologies: Small files stored on your device to improve website functionality and remember your preferences
  • Location Data: General location information to help us provide local service estimates and scheduling

How We Use Your Information

We use your personal information to:

  • Provide [TYPE OF SERVICE] estimates, scheduling, and service delivery
  • Communicate about appointments, service updates, and follow-up care
  • Process payments and maintain billing records
  • Improve our website and services
  • Send periodic newsletters or promotional materials (with your consent)
  • Comply with legal obligations and protect our business interests
  • Respond to customer service inquiries and resolve disputes

Information Sharing and Disclosure

We may share your information with:

  • Service Partners: Trusted subcontractors or suppliers who assist in delivering our services
  • Payment Processors: Third-party services that handle credit card and payment processing
  • Legal Compliance: Government authorities when required by law or to protect our rights
  • Business Transfers: In connection with a sale, merger, or acquisition of our business

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Website-Specific Information

Comments and Reviews

When you leave comments or reviews on our website, we collect the information shown in the form, plus your IP address and browser information to help prevent spam. Your comment and name may be visible to other website visitors.

Contact Forms

Information submitted through contact forms is used solely to respond to your inquiry and provide requested services.

Cookies

Our website uses cookies to:

  • Remember your preferences and improve user experience
  • Analyze website traffic and usage patterns
  • Enable certain website functionality

You can control cookie settings through your browser preferences.

Embedded Content

Our website may include embedded content (videos, maps, social media posts) from other websites. These third-party sites may collect data about you according to their own privacy policies.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure data transmission using SSL encryption
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure storage of physical and electronic records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal obligations (typically 7 years for business records)
  • Resolve disputes and enforce agreements

Comments and reviews may be retained indefinitely unless you request removal.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Update: Correct or update your personal information
  • Delete: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restrict: Limit how we use your personal information

To exercise these rights, contact us using the information below.

Marketing Communications

With your consent, we may send you:

  • Service reminders and maintenance notifications
  • Special offers and promotions
  • Company newsletters and updates

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Updating your preferences on our website

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notification to registered users
  • Including notice in our regular communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

[BUSINESS NAME]
[ADDRESS]
[CITY, STATE ZIP CODE]
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
Website: [WEBSITE URL]

This Privacy Policy is effective as of [DATE] and governs the collection and use of information by [BUSINESS NAME].